24/7 Emergency Assistance

Emergency Plumber in Dundee

Burst pipe? Major leak? Boiler failure? We are available round-the-clock to protect your home. Call our mobile line immediately.

Rapid Response Plumbing

When water is pouring through your ceiling or your boiler stops working in the middle of winter, you need a plumber fast. At Dundee Plumbing & Heating, we offer a 24-hour emergency call-out service.

Burst Pipes

Frozen or split pipes repaired immediately to stop flooding. We isolate the supply to prevent further damage to your property.

Immediate Repair

Major Leaks

Mains water leaks under sinks, baths, or floorboards. We trace the source and stop the flow before it brings down your ceiling.

Trace & Access

Boiler Failure

Total loss of heat or hot water? We diagnose and fix breakdowns on Gas, Oil, and LPG boilers to get you warm again.

Heating Repair

Why Trust Us in an Emergency?

We prioritise emergencies to minimize damage and stress.

24/7 Availability

Plumbing disasters don’t stick to office hours. We answer the phone evenings, weekends, and holidays.

Fair Pricing

We charge competitive local rates for emergency work. We will always be transparent about costs before we start.

Fully Qualified

Our engineers are Gas Safe and G1 Accredited. We don’t just patch it up; we fix it safely and legally.

Stocked Vans

We carry common emergency parts (stopcocks, compression fittings, pipe) to fix most leaks on the first visit.

What to do when you call

Panic is natural when water is leaking, but staying calm helps us help you faster. Follow this process:

1. Call 07507 576 616

Call our mobile line immediately. If it is out of hours, this line goes directly to the on-call engineer.

2. Isolate Water

If possible, turn off your main stopcock (usually under the kitchen sink). We can talk you through this on the phone.

3. We Arrive

We give you an ETA and arrive promptly to assess the situation and stop the leak.

4. Repair

We cut out the damaged pipework and replace it. If extensive drying is needed, we will make it safe and advise on next steps.

5. Test

We turn the water back on slowly and check all joints are dry before leaving.

Can’t Turn Your Water Off?

If your stopcock is seized or you can’t find it, call us now. We can often freeze the pipe to stop the flow and replace the valve.

Emergency FAQs

We aim to be with you as soon as possible, often within the hour for severe emergencies in Dundee. Traffic and current workload can affect this, but we will give you an honest ETA when you call.

Generally, an emergency is an uncontrollable water leak that is damaging property, a total loss of heating in freezing conditions (especially for vulnerable people), or a gas leak/fume smell (**Safety First:** if you smell gas, call the National Gas Emergency Service on 0800 111999 first).

We are transparent about our pricing. For out-of-hours emergency visits (e.g., 2am on a Sunday), there is a higher rate than a scheduled weekday visit. We will confirm the cost on the phone before we attend.

We carry many common spare parts and can fix simple faults immediately. However, if a specific part (like a PCB or fan) is needed, we may need to make the system safe/off for the night and return with the part the next morning once suppliers open.

Not an Emergency?

If it can wait until morning, use our online form to book a standard appointment and save on call-out fees.