Rapid Response Plumbing
When water is pouring through your ceiling or your boiler stops working in the middle of winter, you need a plumber fast. At Dundee Plumbing & Heating, we offer a 24-hour emergency call-out service.
We prioritise emergencies to minimize damage and stress.
Panic is natural when water is leaking, but staying calm helps us help you faster. Follow this process:

We aim to be with you as soon as possible, often within the hour for severe emergencies in Dundee. Traffic and current workload can affect this, but we will give you an honest ETA when you call.
Generally, an emergency is an uncontrollable water leak that is damaging property, a total loss of heating in freezing conditions (especially for vulnerable people), or a gas leak/fume smell (**Safety First:** if you smell gas, call the National Gas Emergency Service on 0800 111999 first).
We are transparent about our pricing. For out-of-hours emergency visits (e.g., 2am on a Sunday), there is a higher rate than a scheduled weekday visit. We will confirm the cost on the phone before we attend.
We carry many common spare parts and can fix simple faults immediately. However, if a specific part (like a PCB or fan) is needed, we may need to make the system safe/off for the night and return with the part the next morning once suppliers open.
If it can wait until morning, use our online form to book a standard appointment and save on call-out fees.